Frequently Asked Questions
WE PLAN. WE DESIGN. YOU CELEBRATE
How far in advance should I book my event?
We recommend booking your event at least 2–6 months in advance to ensure availability and allow sufficient time for planning and coordination. For larger events such as weddings and corporate gatherings, booking even earlier is advisable. However, we also accommodate last-minute events whenever possible.
Can I customize a package to suit my needs?
Absolutely. Every event is unique, and we understand that one package does not fit all. We offer flexible and customizable packages that can be tailored to your specific requirements, preferences, guest count, venue, and budget.
Do you handle destination or outstation events?
Yes, we are happy to plan and manage destination as well as outstation events. Our team coordinates logistics, vendors, décor, and on-site execution to ensure a smooth and stress-free experience, regardless of the event location.
What payment methods do you accept?
We accept bank transfers, UPI payments, cash deposits, and other commonly used payment methods. Payment schedules and terms are clearly discussed during the booking process to ensure complete transparency
What is your cancellation or rescheduling policy?
We understand that plans can sometimes change. Cancellation and rescheduling requests are handled on a case-by-case basis depending on the event date, services booked, and vendor commitments. Please contact our team as early as possible, and we will do our best to accommodate your request.
Still Have Questions?
Serene Event Management is a full-service event planning and design compаnу dedicated to creating luxurious, memorable and flawless celebrations.